Art in Healthcare acknowledges that complaints may be received through a variety of channels. If the concern cannot be resolved informally [either by talking to our member of staff or by contacting us], the complainant can make their concern known formally by email or letter, marked confidential, to the contact details below:
Post: Art in Healthcare, 18 York Place, Edinburgh EH3 3EP
The complaint will be logged and acknowledged within 5 working days. A formal response will be issued by the Executive Director of Art in Healthcare within 20 working days.