How do we collect information?

We will obtain personal information from you when you make a donation, set up a subscription, enquire about our activities, register with us, sell items to us, purchase items from us, work with us, volunteer with us, participate in our activities or otherwise provide us with personal information.

What information do we collect?

Information we may collect includes names, addresses, telephone numbers, email addresses and (if you subscribe to us, make a donation, sell to us or buy from us) credit/debit card and/or bank account details.

If you Gift Aid your donations, we will require your full postal address in order for HMRC to verify our claim.

How do we use this information?

We use your information:

  • in relation to any correspondence you have entered into with us, whether by letter, telephone, email, text, social media, on the website or by any other means
  • for administrative reasons related to donations you have made or the activity you have signed up for
  • for internal record keeping
  • to fulfil sales contracts you have entered into
  • to contact you about any information you provide
  • for marketing purposes where you have specifically agreed to this
  • to provide you with information about our activities or online content you have agreed to receive
  • to personalise our communications with you

Will we disclose the information we collect to third parties?

We will not share your information with any partner organisations without your permission.

Please note that we may be obliged to disclose your information if we are required to by law.

How do we protect personal information?

We use a secure server when you make a donation via our website.

We also take appropriate measures to ensure that the information you give us is kept secure, accurate and up to date and is kept only as long as necessary to help us achieve our charitable objectives.

Your consent

By providing us with your personal data, you consent to its collection and use in accordance with the above purposes and the terms of this privacy statement.

You can unsubscribe from our emails at any time and change your postal, telephone, SMS and email preferences whenever you wish by contacting us on 0131 555 7638 or

How can you find out what information we hold about you?

You have the right to ask for a copy of the information we hold about you and to have any inaccuracies corrected.

How can you update the information we hold about you?

If your personal details or contact preferences change, please notify us as above. This will help us to keep in touch with you and continue to provide you with a good service.

Changes to the Privacy Statement

This Privacy Statement may be updated from time to time, so you may wish to check it periodically. If significant changes are made to our Privacy Policy we will notify you by placing a prominent notice on the website.


Cookies are small files that our website may place on your computer’s hard drive via your web browser, enabling us to store certain information during your visit.

We use cookies on to:

  • Collect anonymous visitor statistics via Google Analytics to help us improve our site
  • Allow members to log in, and for certain settings such as your search selections, to persist between pages when you browse our site

By using our website, you agree that we can place these cookies on your computer. 

Your web browser has options to control and delete cookies. Please visit for further details.

About the cookies in use on the website:

The cookies set by Google Analytics help us understand how visitors interact with our website.

_utma tracks the number of times you have been to the site, when your first visit was, and when your last visit occurred. This cookie expires after 2 years.

_utmb and _utmc track how long a particular visit takes. _utmb expires after 30 minutes, _utmc expires once you close your browser.

_utmz tracks which site or search engine the visitor came from, the link clicked or keyword used, and the visitor’s geographic location. It expires after 6 months.

Google Analytics does not collect personally identifiable information, and we do not share our collected data with Google. Read more about Google Analytics or download the Google Analytics Opt-out Browser Add-on 

This website also links out to Facebook, and Twitter, these third party Social Media Sites might be gathering usage information.

PHPSESSID allows your settings to persist between pages, such as your search selections. It expires once you close your browser.

You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, and confirming that you are happy to accept cookies you consent to the processing of data about you by Google in the manner and for the purposes set out above.